Refund Policy

Subject to applicable law, all purchases from Artora are final. Refunds are usually not accepted for credit packages, subscriptions, or other paid services, including unused credits, dissatisfaction with generated results, or a change of mind. Review the product, price and billing details before purchasing.

Artora currently has no connected paid checkout. This policy describes the conditions for purchases when paid services become available; it does not imply that payments are currently being collected.

Artora's CEO may approve a discretionary refund on a case-by-case basis. A refund is not guaranteed by contacting support or requesting an exception. Except where a refund is required by law, only a refund expressly approved by the CEO will be issued.

An approval may cover all or part of a purchase. Any conditions, including removal of refunded credits or cancellation of related access, will be communicated before the discretionary refund is processed.

Contact artorathumbs@gmail.com from your account email with your receipt or order reference, purchase date, and reason for requesting a review. Do not send passwords or complete payment-card details. We will tell you whether the CEO has approved an exception and what happens next.

Where subscriptions are offered, cancellation stops future renewals under the billing terms shown at purchase. Cancellation does not automatically refund a payment already made. Any continued access, end date and renewal terms will be disclosed in the checkout and account billing information.

Nothing in this policy excludes or limits mandatory consumer rights, including any refund, cancellation, withdrawal or remedy required by applicable law. A refund required by law does not depend on CEO approval. Agreeing to our policies does not waive those rights.